In a bid to make traffic management more hassle free and allow people to report non-functioning traffic signals along the way, the traffic police and Gurugram Metropolitan Development Authority have assigned unique IDs to every traffic signal across the city.
The traffic poles have been painted yellow with the ID in black. Therefore, people can simply share the traffic ID rather than the intersection or street name to the traffic control room (1995) for quick identification.
“GMDA and traffic signals assigned these IDs. The idea was to reduce complaint resolution time. Quite often, the name for a place used by locals and the one on maps or by officials doesn’t match. It would take time to locate the signal. At times, our personnel would visit a site and then not find any fault – simply because the complainant could not share the accurate name or position of the signal,” said DCP (Traffic) Himanshu Garg, Additional CEO of GMDA (Mobility).
The move comes as an initiative on the part of traffic department to make traffic management smarter and ensure more public involvement in the making and implementing of plans for enhanced mobility across the city.
“Our control room has been very active, especially over the past year. As soon as they receive a complaint, we get orders to go verify the complaint and resolve it. But, many times, it was difficult for us to find the exact location. We’ll be there to resolve it. If the fault is not major, the signal will be fixed in four hours,” said another cop.
A city-wide survey to identify flaws in road and intersection is also underway by the traffic police and GMDA officials. This survey will help in obtaining an overview of the structural changes needed to make the roads safer, implement effective management of traffic during the peak hours and ensure better mobility.