People in Mangaluru can now report about traffic violations directly through WhatsApp, thanks to the novel initiative of the city traffic police.
The violations can be reported at WhatsApp number (9480802312) in the city, where traffic menace is the one of the biggest problems.
Dakshina Kannada police had also launched a similar initiative recently titled — ‘Namma Traffic’ — which led the district police book cases against illegal parking and non-display of registration plates by vehicles in Bantwal, Puttur, Sullia and Belthangady taluks.
“We started this exercise after the feedback we got from citizens who advised that whatsapp is more convenient for all than the Mangaluru city police app and started. It has become operational from this Friday,” M Chandra Sekhar, the Mangaluru police commissioner.
In case of anyone noticing haphazard parking of buses or motorcyclists riding without helmets, the person can simply click a picture of traffic violators, mention the location and send it on the WhatsApp number.
Apart from complaints, citizens can also give suggestions to improve traffic system or about dark traffic spots which need attention.
Netizens can either upload videos and photographs of traffic violators. The images and videos will be forwarded to the jurisdictional traffic personnel, who will then look into the issue.
Meanwhile, complaints and suggestions can also be posted on Mangaluru city police app and Facebook page ‘Mangaluru City Traffic Police’.