We stand at an inflexion point for technology adoption. Accops predicts that the year 2019 will see huge focus on Mobility & Security as the growth in ICT spending continues to be driven by The Big Four: Cloud, Mobility, Big data & Artificial intelligence. This business transformation has given rise to the need of secure data access at any time, from any location and from any device.
Cloud technologies have crossed the chasm, accelerating digital transformation, but heavily regulated industries such as BFSI, Healthcare, Defense and Government have already raised concerns pertaining to privacy & security. 2019 onwards, regulated industries can expect stricter governance policies and compliance. Data protection of cloud applications such as O365, Dynamic CRM, Salesforce etc. hence becomes imperative for enterprises. At the same time, security practices will have to evolve keeping in mind ease of use, seamless access with stronger authentication policies for devices and users.
The Big Four will unleash multiplied innovation with massive data sharing and monetization, and hyper agile application deployment technologies. They will help organizations to create seamless digital work spaces that are dynamic in nature. Business operations have already started seeing benefits with chat-bots being able to solve level 1 technical support queries with help of machine learning. Accops predicts with the help of The Big Four, security teams will be able to automate & self-heal faults and provide both predictive and proactive security that is self-aware. Time-consuming tasks of IT teams such as troubleshooting or provisioning of applications and infrastructure will be automated leading to reduced IT complexity. Digital transformation will also witness plethora of benefits with other upcoming technologies such as virtual reality, augmented reality, block chain & IOT driven industry 4.0.
Providing secure access to endpoints and business data distributed across geo diverse locations is a major challenge, while adopting any new technology. Implementation efforts on any of big four technologies will be futile until IT infrastructure is consolidated. Data, which is the key underlying element for implementation of big data or artificial intelligence or mobility, can only be brought under control with help of centralized IT infrastructure.
(Views expressed in this article are of Vijender Yadav, CEO at Accops Systems)