In another move to promote digitalisation in Jammu & Kashmir, Dr Arun Kumar Mehta, Chief Secretary launched the J&K Bank GSS e-portal on February 25. The portal will enable real-time tracking of credit applications under government-sponsored schemes.
The CS called it an important move towards transparency in the processing of loan applications in the bank and said that it will address the longstanding concerns around the processing of loan applications under government schemes. He further emphasised that applicants have the right to track their loan processing and status, especially about the reasons in case the application is rejected.
Managing Director (MD) and CEO of J&K Bank, Baldev Prakash, gave a presentation elaborating on the GSS e-portal. Further, he informed the people that the manual processing of the files will be stopped immediately. He highlighted that the portal has a provision of sending SMS requests to the applicants as reminders for completing the loan related formalities required. Also, if the processing time exceeds 15 days, it will generate an exception report for higher authorities to pitch in.
The CS lauded the bank’s initiative and asked the respective authorities to enable the portal to shoot alerts and SMS to applicants citing reasons for rejection of their loan applications. He also asked the bank to make the portal is mobile-enabled and integrate all the 15 centrally sponsored schemes with the portal by the mid of March.
Secretaries in the state government; Baldev Prakash, MD and CEO of J&K Bank and other senior officials from the bank attended the inauguration.
