Ola launches rides for non-ambulatory medical visits amid lockdown in Bengaluru

Amidst the ongoing countrywide lockdown, Ola has launched a new service for travel to and from hospitals that will be available 24×7. The cab aggregator has begun its new service in Bengaluru and will expand to other major cities in the country.


Ola Emergency service offers cars equipped with masks, sanitisers and drivers trained to ensure the safety of passengers. These cars are available for booking in Bengaluru from a customer’s home to anyone of Bengaluru’s 200 hospitals and vice versa.

B Sriramulu, Health Minister, Karnataka said, “This permission has been provided by the Ministry of Health and Family Welfare, to provide an essential service to the citizens in need.” The cab aggregator has taken an initiative to provide transport facility for all cases of medical trips and emergencies that are not ambulatory in nature, added the Minister.

Ola said that a  nominal fee will be charged from the customers to compensate the drivers. The company also informed that it would ensure that the service is only used of medical reasons that are non-ambulatory such as scheduled checkups, dialysis, chemotherapy, and more. “With a dedicated network of sanitised cars and trained drivers, the service will be available 24×7 on the Ola app for citizens of Bengaluru,” said Anand Subramanian, Head of Communications, Ola.

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